Condo misrepresented Owner disrespectful
Stayed Jan/Feb 2014. Front Door cracked outside/inside. Unfinished repairs.
1 cot broken-unusable. Filthy yellow-stained pillows. Sagging mattresses. Worn/torn Comforters. Friends/family planned visits-we were EMBARRESSED-told them no. Daughterâ€™s family still came; broken cot & poor conditions, mandated renting extra condo from facility (not Dean).
1999 refrig door rusty. Microwave door cracked, dishwasher dinged. Greasy Wallpaper. 2 cabinet doors missing. Florescent light yellowed-dozens dead bugs. Baseboards/jams/walls damaged, smudged, peeling paint, grime. Multiple holes (> 2â€ť) had visible sloppy spackle-not sanded/repainted. Unrepaired water damage hole.
Toilet seats chipped & severely worn.
Balcony door wouldnâ€™t close. Sand & bugs came in.
BROKEN glass table shelf. Sofa arms/seats soiled.
Master BR very dirty. I removed dust layers off canopy top, when we developed bad coughs.
Upon arrival unit smelled bad. Next day we bought 5 air fresheners. During visit, kept finding old air fresheners.
While we were out, w/o notice, balcony chairs delivered. I complained. Dean called 3 days later @ 9:00 pm to say it was â€śOKâ€ť, because he authorized entry if no was there! During phone call I told Dean how poor unit was; he said my comments were insulting! Days later, facility said Dean made repair arrangements. Maintenance man (Terry) showed up, took pics-agreed unit was in bad shape. He removed broken glass, adjusted balc door, & emailed Dean many more repairs needed. Terry suggested Dean could move us to newer unit. Week later I followed up. Appt set for next day 10:00 am to repair. No one came. I waited few days, no one followed up.
I filed complaint (inc pictures) with City of Satellite Beach. They referred me to Florida Dept of Business & Professional Regulation Div. of Hotels & Restaurants. Agent came, inspected & cited Dean 14 violations of Florida Code 509, requiring corrective action. We had reserved for 2 mos. Same day after inspection, we left (sick)! 5 miserable weeks! I called Dean, left vmail explaining why we left early. NO RESPONSE. During my stay, he posted guest reviews from 1.5 yrs ago! 1 cites King bed in 2nd BR!?! I donâ€™t understand the prior good reviews. He has no business integrity in my opinion. I feel cheated! I will never recommend 446 or any property owned by Dean, Drew, Stephen, or Jaclyn in Stay In Cocoa Beach family.
Visited on "January -