Do you have any availability for feb.

Disappointing.....

We have stayed at Cottages on the Key in the past and have always had a great experience. It’s difficult to write this because that was not the case with this stay. We rented both the Casita Coco and Casita Bayou at a rate that was not unsubstantial for this time of year. One of the things that attracted us to this property (aside from what is advertised) was the great location. It is close to both local stores and restaurants as well as the beach. What they don't tell you though is that the proximity to the town means loud music until about 11 each night (not great for kids) and trash dumpsters being picked up and slammed about every night between 4 and 5 in the morning. To be fair, this is not in control of the property owners but it would be nice to know so one could make an informed decision about the property. While Casita Bayou has a nicely appointed and well stocked kitchen, that is about as far as it goes. The photos are NOT representative of it the property. The property is tired and out of date. The outside grounds are mostly bare dirt. The backyard had lots of dog excrement in the back part by the hose control. The pool was constantly filled with falling vegetation. While we had a net to skim it off (there is no skimmer or vacuum), we had no way to get up what sunk to the bottom of the pool. The one time a pool maintenance person apparently came over they left two hoses in the pool and flooded the pool deck and surrounding area creating a muddy mess since there’s nothing covering the dirt. The pool heater kept on going offline making the pool too cold for kids to go in and our needing to wait for maintenance to show up - three days in a row. Inside, Casita Bayou as I said is old and tired and not very well maintained. When we arrived, we wanted to sit down that evening and watch TV. Good luck. Three remotes in each room, all mixed up. No instructions as to what goes where or what you have in terms of service. While we don’t watch a ton of TV on vacation, we wanted to watch the NCAA finals. After wasting 45 minutes or so trying to figure it out, we finally called. We did find out that there really isn’t TV service in these units unless we have our own streaming services. You should tell guests what they are really getting so they don’t waste time. The bedrooms are located at the end runs of the A/C system so we had to leave the A/C on very cold at the thermostat to get A/C to the rooms at night because the fans in the room had only one speed – very slow. Again, old fans that don’t work right. Maintenance looked at them, changed out the fan speed control switch and that didn’t work (again, time wasted waiting for the maintenance folks). [By the by, I am NOT complaining about the maintenance guy – he was out several times and was GREAT to work with – we just didn’t expect to spend to much time on property maintenance.] The beds are extraordinarily uncomfortable – probably because they are so old. While the general areas were clean, it’s obvious that they only do surface cleaning. I dropped something that rolled under the bathroom cabinet and what I came out with was disgusting. Similar situation in Casita Coco, except worse. The rooms smell of mold and mildew. The first night, the bed was so saggy my daughter (who has had back surgery) couldn’t sleep in it. The next day, they discovered that it is an inflatable bed – of course there was no documentation about that anywhere. They firmed it up, but to no avail because it soon sagged again. They advertised bicycles and beach carts. Yes, there are bicycles. But they are old and rusty because they are left outside. Same with the carts - full of dirt and vegetation. What was most disappointing was that we reached out asking for a manager a couple of times and they didn't bother calling us back. Very unlike Cottages on the Key..... All in all, we love Siesta Key, but this property was definitely a very low point for us and very, very disappointing.