Our stay was great.
Our stay was great. Loved the place. Shirlee was an excellent host.
DianeVisited on "July - 2017
This place was what I expected.
This place was what I expected. The view was the best thing about the place. Shirlee wasn't on site to greet us, but she did however have a representative by the name of Robert who met us instead. When we arrived to The Grand, I initially thought that I was at the wrong location because it said the Double Tree Hotel, but the cab driver insured us that we were at the right location. When Robert eventually came down to greet us, he explained that the Double Tree Hotel is on the first couple of floors of the building, and that we were on the 30th floor away from the Hotel portion of the building. He was a great host, who was very helpful. He took the time to show us all the near by shops and restaurants that we could go to. I would most definitely stay here again.
DougVisited on "May - 2017
Great place would stay there again.
Our host Shirlee was easy to contact. The place was really nice and the views were fabulous from the balcony where we spent a lot of time. Great place would stay there again.
MarilynVisited on "April - 2017
The view was beautiful and balcony was nice.
Disappointed with check in and overall cleanliness of the unit. We requested an early check in which didn't end up being possible. Shirlee met us at after 4 downstairs and brought us up to the unit, but when we walked in she let us know that they were still finishing cleaning. They weren't finished til almost 5pm. We were exhausted from traveling and had a toddler and infant. The unit was as described except for the broken laundry facilities. She provided a card for the public laundry, but we had to put our own money on it. Had to request extra towels for the unit, which she was able to provide. No pool towels, the bare minimum of essentials provided. The view was beautiful and balcony was nice. Shirlee was responsive, but claimed that there were a lot of miscommunications leading to our dissatisfaction.
RachelVisited on "April - 2017
Resort property. The Grand - sleeps 8 - Has five restaurants, market, salon, spa, bell man, concierge. 10min to South Beach, downtown, Brickel, Lynnwood, design district Bayside. Trolly for local attractions, dtown. Water sports marina under building
The Neighborhood
Close to everything !!'
Getting Around
Trolly, Taxis, bud, metro movers
All outside the lobby.
No smoking