Dont bother!!
We stayed at Sunburst Villa last June. We were all very excited after viewing the villa online and our expectations were high given the description supplied. We couldn't have been more disappointed. When we arrived, the air conditioning was not working, the doors to the pool and some windows didnt lock, which was firstly illegal under florida law and also made us very uncomfortable at night. This was fixed by the maintenence guy within the first few days. The place was very dirty and thick with dust. The kitchen needed a damn good scrub. On arrival the pool was dirty and very murky, to the point we told the children to get out as we didnt want them swallowing any of the dirty water. The Maintenance man had to come and clean it. We had an unimaginable amount of horrible little black visitors every night when we were sat outside, to the point where we ended up sitting inside, which isnt what you want on your family holiday. The patio furniture needs to all go in the bin im afraid, this was also very dirty, shabby and long sisnce had its day. The blinds in the bedroom and lounge fell apart if we touched them and we found ourselves stood on chairs trying to put them back up on more than one occasion. The bathroom upstairs which serves 3 bedrooms was totally inadequate. The shower was a little drip and the tray didn't empty which means that it was clogged with god knows what. The games equipment that was provided in the garage, which was one of the reasons we went for this villa, half of it didn't work. Again the maintenance guy attempted to fix but couldn't fix one machine. Very dissapointing for the children. The biggest and most serious problem with the villa during our stay was the drain cover on the bottom of the pool was not on the drain itself but floating at the bottom of the pool, throughout our stay. Our children aged 18 months, 5 and 7 were blamed for this, which was laughable considering they cant dive or hold their breath under water!! We only learnt afterwards how dangerous this could have been to our children, my sister and myself had we have gotten close to it!! In conclusion the villa had obviously not had proper safety and cleanliness checks before our arrival and the experience we had at Sunburst villa tarnished our holiday and has put us off going to Florida again. So very sad. It seems there are a few reviews for this villa that seem to have shared a similar experience. With as many Villas as there are in Kissimee and indeed Orlando, do yourselves a favour and choose another!
Hollie EatonUK
Visited on "June - 2015
Dont bother!!
We stayed at Sunburst Villa last June. We were all very excited after viewing the villa online and our expectations were high given the description supplied. We couldn't have been more disappointed. When we arrived, the air conditioning was not working, the doors to the pool and some windows didnt lock, which was firstly illegal under florida law and also made us very uncomfortable at night. This was fixed by the maintenence guy within the first few days. The place was very dirty and thick with dust. The kitchen needed a damn good scrub. On arrival the pool was dirty and very murky, to the point we told the children to get out as we didnt want them swallowing any of the dirty water. The Maintenance man had to come and clean it. We had an unimaginable amount of horrible little black visitors every night when we were sat outside, to the point where we ended up sitting inside, which isnt what you want on your family holiday. The patio furniture needs to all go in the bin im afraid, this was also very dirty, shabby and long sisnce had its day. The blinds in the bedroom and lounge fell apart if we touched them and we found ourselves stood on chairs trying to put them back up on more than one occasion. The bathroom upstairs which serves 3 bedrooms was totally inadequate. The shower was a little drip and the tray didn't empty which means that it was clogged with god knows what. The games equipment that was provided in the garage, which was one of the reasons we went for this villa, half of it didn't work. Again the maintenance guy attempted to fix but couldn't fix one machine. Very dissapointing for the children. The biggest and most serious problem with the villa during our stay was the drain cover on the bottom of the pool was not on the drain itself but floating at the bottom of the pool, throughout our stay. Our children aged 18 months, 5 and 7 were blamed for this, which was laughable considering they cant dive or hold their breath under water!! We only learnt afterwards how dangerous this could have been to our children, my sister and myself had we have gotten close to it!! In conclusion the villa had obviously not had proper safety and cleanliness checks before our arrival and the experience we had at Sunburst villa tarnished our holiday and has put us off going to Florida again. So very sad. It seems there are a few reviews for this villa that seem to have shared a similar experience. With as many Villas as there are in Kissimee and indeed Orlando, do yourselves a favour and choose another!
Hollie EatonUK
Visited on "June - 2015
This is the ultimate get away. A wonderfully luxurious, exquisitely furnished, 5 bed 5 bath villa with 30ft south-facing pool is totally private with uninterrupted views over a scenic area. The house is 2434 square feet which is the biggest 5 bedroom place in Windsor Palms. It is on over 1/4 acre with magnificent landscaped gardens. The pool and huge pool deck get the sun all day and the large lanai provides some welcome shade and a ceiling fan. The pool deck has lots of super-comfort furniture for ultimate relaxation. The superb accommodation consists of: 2 king en- suite bedrooms and a queen room, all with luxurious orthopaedic mattresses; 2 large twin bedrooms; 2 dining areas, spacious family room with large TV, ceiling fan and doors to pool. All bedrooms have TV's and ceiling fans. Local telephone calls are free. WiFi - for your laptop. Windsor Palms is the premier vacation resort, located just minutes from Disney, restaurants and shops. It is a gated community with a clubhouse and recreation centre complete with tennis and basketball courts, fitness centre, Olympic size pool, cinema etc.
Villa Details: Sunburst Villa is located on one of the best sites in Windsor Palms. On over one-quarter acre, the neighbouring villas are some distance away. This is the second largest property on the site, the other one is marginally bigger but with 6 bedrooms. Mature shrubs and plants provide privacy for the pool area. The view from the pool deck is stunning and the sunsets are breathtaking. We have lots of super-comfort furniture - 6 sun loungers, 2 recliners, 2 Ottomans, 8 chairs.
Inside, the villa is superbly furnished. There are 2 king en-suites and a queen bedroom. The king and queen rooms have luxurious pillow-top mattresses and the main master has doors to the pool. There are 2 twin bedrooms also. All bedrooms have TV's and there is a large one in the family room. Also, a DVD player, VCR and radio / CD player. There is a formal dining area, casual dining area and a large family room with doors to the pool.
Location: Windsor Palms is located 3 miles from Disney Main Gate - Magic Kingdom, Epcot, Animal Kingdom, MGM Studios. Also nearby: Downtown Disney Nightlife, Cirque du Soleil, 24-screen Movie Theatres, Universal Studios, Islands of Adventure, Sea World. Formosa Gardens Village, with a supermarket, 7 great restaurants (eg. Outback, TGI Fridays, Carrabbas) and numerous other shops, is 1 mile. For shopping, Florida Mall, Millennia Mall, Orlando Premium Outlets and Belz Factory Outlet Stores are a short drive.