Reviews Basics

Reviews can have a nearly 80% influence on where a guest decides to stay on a vacation. It’s important to encourage guests to review your property and to collect as many reviews as possible. Understand every guest’s perspective is different and will be reflected in their reviews. Data shows a significant level of trust among guest when a property has more than 20 reviews creating 4x uplift in inquiries and bookings.

It’s also important to acknowledge your reviews and thank them for their kind words or respond as to how you will make improvements to constructive criticism. reviews are not a message board but rather a tool for a guest to review and a single response from the host.

To learn how to collect and or transfer reviews from other sites please refer to the articles below:





Updated on October 18, 2018

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