Great house! Very comfortable!
Visited on "May - 2019
I rented two properties through this past week. I use this company every year and am usually pleased with my service.This particular experience was not as pleasant as I am accustomed to. Within an hour of checking into the property, a van pulls up and a woman (very kind)from the management company informs me that a complaint was made that I had small children driving the golf carts. My son, who is 18, was currently away at Publix. Following this, I entered my other property (which was across the street) to find that 2 of the four bathrooms had clogged toilets. A serviceman responded immediately to find SOAP stuck in both. Later that evening I found that the entire wall panel in the Master Suite had NO electricity. The TV and its accessories, and several lights did not function. Turns out, the fuse box was disengaged. I would certainly recommend a more thorough check of the property before check-ins.Kimberly R.
Visited on "March - 2019
Spring Break Getaway
We booked this property for a last minute spring getaway. MyVacationHaven was great, as always, at finding us the perfect location. The house was neatly decorated. We did find some trash under one of the end tables but that is certainly NOT a deal breaker.Kimberly R.
Visited on "March - 2018
Wonderful place to stay.
We had a wonderful stay and would definitely stay here again. The house was well appointed and clean. The wifi worked well and the golf cart was a plus. Make sure to plug the cart into a Non-GFI plug otherwise it will not fully charge without tripping the GFI.Hallie Y.
Visited on "July - 2018
Fun in the Sun
Visited on "June - 2018
Clean and comfy
Arrival was easy. No hassle with checking in just go straight to your rental and enter the code that was emailed to you. Rental was clean and easy to keep that way with the brooms, mop and vacuum readily available. Kitchen was well stocked with the tools needed for any type of cooking and plenty of dinnerware. Beds are comfy and bathrooms are sizable. The one and only problem were the bugs in the bathroom on the main level. Maintenance was called and they came and sprayed. The golf cart made mobility easy to the grocery, beach and dinner. Pool was nice could be bigger for that size community. Checkout was easy as check in just leave.
Visited on "October - 2018
Beautiful, well-appointed home in Sandestin Resort Community
Excellent vacation staying at Villa Lago.... A few issues with the TV (no instructions to operate), WIFI (incorrect log-in info), A/C on the fritz, Masterbath Shower (standing water).... but in truth, all handled very, very quickly. Matt and Dave from My Vacation Haven came out very quickly when we called the office and resolved the issues with great professionalism and speed. They were just great to work with!The house overall is beautiful, and we would definitely stay here again.... would advise that this is truthfully not a place for families with small children (our daughter is 7 so that was fine), as the furniture is newer and it it is not a home that is "child proof". The house is fully-equipped with everything you need, so only need to bring disposables like tin foil, saran wrap, baggies, etc. We brought all from home and it it worked out great. The Publix Grocery Store is right down the road. We didn't use the Weber gas grill outside, but looked in good condition.There is a standard coffee pot and not a Keurig machine - just want to make sure that you know that as we were told otherwise. Not a big deal....One thing to caution you on... the community pool at Villa Lago is NOT HEATED. it was freezing and therefore, not useable. We were really disappointed, but we were advised of that going in.... so I knew ahead.The golf cart was awesome to have as a second vehicle to get around and it was a lot of fun driving it....very easy to operate. Villa Lago is at the back of the property, but near everything.... you will find it much easier using it than waiting for the Sandestin tram.Thanks again to the great team at My Vacation Haven.... We will be back!Laura B.
Visited on "March - 2018