6 of us rented this room from Karen. The accommodations were very nice and all the rooms were spacious. 2 rooms were ocean front, and the other faced the mangroves, and just a bit of the beach. House keeping came twice a day, and were very thorough. Had a beautiful well equipped kitchen, with high end appliances. The hotel staff could not do enough for you. 2 restaurants on the property, and a beach BBQ twice a week. Puerto Morelos is a small fishing village, so don't expect Cancun type amenities. You will need a taxi for the short ride into town. Over all, had a wonderful time and enjoyed the room.Bob P.
Visited on "February - 2017
Luxury in Paradise
We are a group of 8 women and this is the 13th summer beach trip we have taken together. This villa at the Grand Residences has now topped the list! The resort is absolutely beautiful, the service impeccable, and the food and drinks were delicious. We loved sitting on the beautiful balcony overlooking the ocean and listening to the sound of the waves in the morning and evening. The villa is huge and very comfortable, and it was great fun to be able to all stay in one villa. There was always someone ready to help get towels and lounge chairs set up. The beach staff was diligent in providing cold bottles of water and chilled Evian spray to keep your face cool. Several times a day they brought fresh fruit popsicles and fresh fruit kabobs. And, of course, drinks were large and plentiful and the waitstaff was very attentive. The villa is beautifully furnished with king beds in each room. The "Murphy bed" in each bedroom is actually a small loveseat sofa bed. They have very thin mattresses and only a small child could actually sleep comfortably on them. There are two twin Murphy beds in the living room that are much more comfortable and worked fine for adults. The king beds were quite comfortable, and not as rock hard as many beds tend to be in Mexico. There is a pillow menu, so you can find just the right one for your needs. Our gorgeous kitchen went mostly unused, but it is very well equipped. Big screen TV's with Netflix service were an unexpected pleasure. Unfortunately the WiFi didn't seem up to the task of streaming much of the time, especially in the evenings when demand for bandwidth is greatest. Dining options are a bit limited but the quality of the food is excellent. We had the all inclusive plan which worked out great for us-- no exclusions or upcharges. The wine options were fair, but nothing to write home about--heavy on Chilean and Argentine wines but there are certainly better options from those countries. Breakfast and dinner in El Faro Grill were wonderful. The other restaurant, Flor de Canela, was good but menu options were more limited and we didn't find the food as enjoyable. Each night there was music at dinner, which was generally pleasant. However, because Flor de Canela is quite small, the music was much too loud so it was impossible to talk. Overall, this was a fantastic resort and this villa is amazing! Karen was great to deal with and quick to reply to questions. We will definitely be back next year!Ann S.
Visited on "July - 2016
Perfect vacation spot!
Our family of 7 spent a week at this lovely villa and enjoyed an amazing vacation. From the moment we arrived to the moment we left we were pampered by the staff. They go above and beyond to assure that your every need is met. The concierge staff were incredibly helpful in planning excursions for us. With their help we explored the beautiful Riviera Maya including snorkeling the reef, ruins, kiteboarding, sightseeing and renting a car to experience Puerto Morales and Playa Del Carmen. They worked tirelessly to ensure that our family was happy and that anything we wanted to do was accessible. The kids club staff were so friendly that I had to drag my youngest child out of there every day so that we could enjoy some "family time". She couldn't get enough of the friendly girls who planned the best activities to entertain the youngest guests. The pool and beach staff made sure that you were comfortable and were there the moment you needed a drink or bite to eat. Food was delicious and there were no problems getting a reservation in any of the restaurants. We ventured to nearby Puerto Morales and enjoyed some wonderful local restaurants as well. The villa itself is the largest and most luxurious that we have ever stayed in. 3 very well appointed bedrooms with en suite bathrooms that were spa like, a gorgeous kitchen and comfortable family room and beautiful ocean front deck where we spent hours enjoying the incredible view. Many a lazy afternoon were spent enjoying a happy hour cocktail in the hot tub while watching the boats and Pelicans go by. I cannot say enough about the Grand Residences as a whole and would highly recommend this resort and in particular this villa for your Riviera Maya vacation. We have traveled with our large family extensively (children ages 18-8) and this is now one of our favorite finds! Karen was very accommodating and the reservation process incredibly easy. Thank you for sharing your beautiful villa with us :) It was a fabulous week in paradise!Anonymous
Visited on "March - 2016
Wonderful, very high end!
We stayed a week and had a wonderful time. The review from Kelly, herein, is right on the money. This is truly a great place to spend some quality time. I've stayed all over the planet and this ranks right up there. The attention to detail is unmatched. We had the meal plan and would recommend getting it. We were 4 (Wife and our two teenagers). Everyone had a great RELAXING time. We look forward to returning again. Book this and don't look back you will be happy you did.mac
Visited on "May - 2015