Jared T. Awesome family vacation!
Had a great time with the family! The pools were large and it didn't feel crowded at all.Jared T.
Visited on "July - 2017
Most memorable vacation for our family!
The Mayan Palace is a fantastic destination for couples and families. This was our 2nd trip to this property, but the first time with this Manager. David was amazing at giving us insights we didn't have, even though we had stayed here before. He made sure we were well taken care of so that everything with our trip would run smoothly. He communicated clearly and quickly with me, which I appreciated as we were trying to plan our travel with a short time frame. We will definitely travel with this Manager again! The hotels of Vidanta are fantastic and this is a resort we plan to attend for many years to come!Angela H.
Visited on "April - 2017
We loved the Mayan Palace
It was very accommodating for a family vacation, easy to get around for how huge it is....good food, friendly prompt service, would go back again for sure!DeeDee D.
Visited on "March - 2017
Mayan Palace - Awesome!!!!!
The Mayan Palace is without question an over the top resort! With it's impeccable beauty and natural surroundings it is one of our favorite destination resorts. Strolling over the many raised walkways throughout the resort one feels as though they are in the jungle (especially at night). It is not only fascinating, but actually romantic! The pool is perhaps the best one we have ever enjoyed as it rambles through the resort and takes up several acres. Plenty of chairs to accommodate whether one chooses the pool area or the beautiful sandy beach. Dining was excellent with many restaurant choices and exceptional cuisine...there was not a bad choice in the lot. Our group of three couples used taxis to see the sites of Tulum (Mayan ruins), beautiful town of Playa del Carmen and the smaller quaint towns in both directions of the resort. Our particular unit was luxurious (marble and stone abound) and centrally located with easy access to all amenities. The entire staff and housekeepers were nice, friendly and most helpful. Our experience was amazing and we can't wait to go back. We certainly will choose this particular unit for our next visit! The managers David and Becky were wonderful and a delight. Everything was as promised...and more.Anonymous
Visited on "January - 2016